Difference between revisions of "Faq"

From UgCS
Jump to: navigation, search
(Changing overlap)
(Activating trial version)
 
(12 intermediate revisions by the same user not shown)
Line 84: Line 84:
 
''Q: I want to test UgCS software, is there a trial version?<br>''
 
''Q: I want to test UgCS software, is there a trial version?<br>''
  
To get UgCS 14-day FREE TRIAL signup for the [https://www.ugcs.com/pricing Subscription] - unsubscribe anytime, no cancellation fee!
+
To get UgCS 14-day FREE TRIAL signup for the UgCS Enterprise [https://www.ugcs.com/pricing Subscription] - unsubscribe anytime, no cancellation fee!
  
 
== Granting User Permissions on Windows 10 ==
 
== Granting User Permissions on Windows 10 ==
Line 282: Line 282:
 
''Q: Is there an Undo action in UgCS?<br>''
 
''Q: Is there an Undo action in UgCS?<br>''
  
<p>Not in current version. We are evaluating to add this feature to future roadmap.</p>
+
<p>Starting fron the,<strong>UgCS</strong> version 4.7 there is '''UNDO''' and '''REDO''' buttons.</p>
  
 +
[[File:Undo redo.png|550px|center]]
 
<p></p>
 
<p></p>
  
Line 317: Line 318:
  
 
<p><strong>UgCS</strong> does not support import routes from CAD (DXF) or a polygon in KMZ, but it does support route import from KML.  
 
<p><strong>UgCS</strong> does not support import routes from CAD (DXF) or a polygon in KMZ, but it does support route import from KML.  
Detailed import process is described in [https://www.ugcs.com/en/page/how-to-import-kml-from-google-earth-into-ugcs-as-a-route| "How to import KML from Google Earth into UgCS as a route" instruction (PDF)>>>]
+
The detailed import process is described in [https://wiki.ugcs.com/How_to_import_KML_from_Google_Earth_into_UgCS_as_a_route "How to import KML from Google Earth into UgCS as a route"]
  
 
<p></p>
 
<p></p>
Line 336: Line 337:
 
<p>There are several preparation steps to fly in offline mode.<br>
 
<p>There are several preparation steps to fly in offline mode.<br>
 
<ul>
 
<ul>
<li>Download maps in UgCS desktop for offline use, instructions available on our  [https://wiki.ugcs.com/Faq#Offline_maps Wiki page]
+
<li>Download maps on UgCS desktop for offline use, instructions are available on our  [https://wiki.ugcs.com/Faq#Offline_maps Wiki page]
<li>For connection between Android device and UgCS desktop you can use dedicated WiFi router that does not require internet connection to create WiFi network. Any mobile hotspot device should work, also indoor router would be fine, if you manage power resource for it.<br>
+
<li>For connection between an Android device and UgCS desktop you can use a dedicated WiFi router that does not require an internet connection to create a WiFi network. Any mobile hotspot device should work, also indoor router would be fine if you manage power resources for it.<br>
<li>As Android device will not have internet connection too, to have maps visible on Android device, you can select map provider Geoserver in UgCS for DJI setttings, [https://wiki.ugcs.com/Settings_menu Map provider], choose Geoserver map.<br>
+
<li>As the Android device will not have an internet connection too, to have maps visible on the Android device, you can select map provider Geoserver in UgCS for DJI settings, [https://wiki.ugcs.com/Settings_menu Map provider], choose Geoserver map.<br>
<li>For repeated routes, when you are absolutely sure about routes you have to flight, know exact takeoff location, you can use only Android device without UgCS desktop connected. Here are the [https://wiki.ugcs.com/How_to_use_UgCS_for_DJI_on_the_field_without_UgCS_Desktop instructions] on how to fly without Ugcs Desktop.</ul><br>  
+
</p></ul>
 
+
<br>
 
<p></p>
 
<p></p>
  
Line 390: Line 391:
 
- Press Land to make the drone land at its current position<br>
 
- Press Land to make the drone land at its current position<br>
 
- Switch the drone into manual mode and steer it away from danger using the RC</p>
 
- Switch the drone into manual mode and steer it away from danger using the RC</p>
 
+
[[File:Pause mission1.png|300px|center]]
 
<p></p>
 
<p></p>
  
Line 446: Line 447:
  
 
<p>To display 3D buildings on the map of UgCS and to take them into consideration when calculating a route, import 3D models of buildings. <br>
 
<p>To display 3D buildings on the map of UgCS and to take them into consideration when calculating a route, import 3D models of buildings. <br>
To import 3D building models, click the Map options (globe icon at the top right-hand corner of the screen), click the Map layers button, select 3D objects tab.<br>
+
To import 3D building models, click the Map options (globe icon at the top right-hand corner of the screen), click the Map layers button, select the 3D objects tab.<br>
Add a unique name and upload 3D model via “upload” button. Browse for the uploaded models in KMZ format.<br>
+
Add a unique name and upload a 3D model via the “upload” button. Browse for the uploaded models in KMZ format.<br>
It is possible to change the models from enabled to disabled source list. «Focus» button will displays the region of the map of the imported object.<br>
+
It is possible to change the models from enabled to the disabled source list. The «Focus» button will display the region of the map of the imported object.<br>
More information available at out '[[Importing_buildings_on_a_map|website]]'
+
More information available at '[[Importing_buildings_on_a_map|website]]'
  
 
<p></p>
 
<p></p>
  
== Having only the Android device with UgCS for DJI in the field ==
+
== Having only the mobile device or Smart Controller with UgCS for DJI in the field ==
  
 
''Q: Can I use <strong>UgCS</strong> in the field with just my mobile device and no laptop?<br>''
 
''Q: Can I use <strong>UgCS</strong> in the field with just my mobile device and no laptop?<br>''
  
<p>Starting version 2.10 BETA of <strong>UgCS for DJI</strong> the option is enabled to upload routes from <strong>UgCS</strong> desktop to the Android device - therefore a laptop is not mandatory in the field. But it is highly suggested to have a laptop with installed <strong>UgCS</strong> in the field, in case any changes of the route have to be made.</p>
+
It is possible to use ONLY the Mobile application <strong>UgCS for DJI</strong> to fly your missions/routes.
 +
  Note, that in this case you can't change the mission/route and the telemetry will not be recorded.
 +
*[[How_to_use_offline_route_function|How to use offline route function for Android]]
 +
*[[How_to_use_offline_route_function_for_iOS|How to use offline route function for iOS]]
  
 
<p></p>
 
<p></p>
Line 479: Line 483:
 
== UgCS for DJI for Apple iOS ==
 
== UgCS for DJI for Apple iOS ==
  
''Q: Will <strong>UgCS for DJI</strong> available for Apple iOS devices?<br>''
+
''Q: Is <strong>UgCS for DJI</strong> available for Apple iOS devices?<br>''
  
<p>UgCS for DJI is available for Apple IOS. Please find out [https://wiki.ugcs.com/UgCS_for_DJI_(iOS)_User_Manual|the manual].</p>
+
<p>Please be informed, that future development of the iOS version of UgCS for DJI is suspended. We recommend using the Android version of UgCS for DJI to ensure its full functionality of UgCS.
 +
UgCS for DJI for iOS is compatible with UgCS v.4.3. For more details, reach out to support@ugcs.com.</p>
  
 
<p></p>
 
<p></p>
Line 572: Line 577:
 
<p><em>Q: Does the perpetual licenses have upgrades and support included?</em></p>
 
<p><em>Q: Does the perpetual licenses have upgrades and support included?</em></p>
  
<p><strong>UgCS</strong> perpetual licenses have upgrades and support included for the first year. Starting from the second year from the activation date, the customer may buy Annual Support for 20% of perpetual license price.</p>
+
<p><strong>UgCS</strong> perpetual licenses have upgrades and support included for the first year. Starting from the second year from the activation date, the customer may buy Annual Support for approx.20% of perpetual license price.</p>
  
 
<p>Paid Annual Support is not mandatory - <strong>UgCS</strong> will remain operational and data will be accessible after support expiration.</p>
 
<p>Paid Annual Support is not mandatory - <strong>UgCS</strong> will remain operational and data will be accessible after support expiration.</p>

Latest revision as of 13:25, 29 April 2022